Shipping policy

We try to offer a variety of shipping methods, all with the exact price shipping actually costs from the shipping sources. Let's be real: what matters is that your stamps arrive safely to your door. Some orders weigh several pounds, and sometimes those orders need to travel a long way overseas. To make sure they get to you safely, and insured for their trip, we charge the cost of what it takes to ship them. Trust me, we aren't in the business to make a cent off shipping. We just want to make sure you have all your stamps in a timely fashion arrive safely to your door.

Be aware: we are US based. There may be additional duty fees associated with other countries. We have no control over this and cannot help regarding issues or additional fees incurred. We also do not put false information on government documents, so your declared value will be the amount of your order. Any and all additional fees required by your country to retrieve your order are not at the expense of Font Fixation.

Should your original order arrive (eventually) we ask that you please email us at firebirdstamps@gmail.com so that we can send you a return label to send it on back home to us :)  

Orders during NON-sale-times are typically shipped within 2-3 weeks of you placing your order. 

NEW RELEASES SHIPPING INFORMATION:

  • If you are ordering on a Thursday-Saturday and your order has "New Releases" stamps that launched that Thursday: We begin shipping orders with New Releases on the Wednesday FOLLOWING a New Releases launch. We try to ship orders in roughly the order they are received, so if you ordered late into the New Releases launch, and there are lots of orders ahead of you, it could be an extra week or so before we're able to ship your order. Just a head's up for timing. All New Releases orders begin shipping 2-3 weeks from order date. 

 

IF SHIPPING IS IN A TIME OF QUARANTINE, MANDATORY STAY-AT-HOME ORDERS, OR ZOMBIE APOCALYPSE, our shipping times may be slightly delayed. We will do our best to communicate that on the website (IN THE HEADER), in our facebook group (Font Fixation's Fabulous Friends), on our facebook main business page (Firebird Stamps), Instagram (@firebirdstamps), and from the roof tops, should we be allowed to go up there :)